Terms & Conditions

Table of Contents

1) Acceptance of Terms

By accessing, purchasing, or using the service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the service on behalf of another person or entity, you confirm that you have authority to accept these Terms on their behalf.

2) Service Description

We provide subscription-based access delivered through compatible applications/devices. Service features may include playback options, categories, EPG (program guide), and other functionality depending on plan and device compatibility.

3) Eligibility

You must be legally permitted to use the service in your jurisdiction and meet any applicable age requirements. You are responsible for ensuring your use complies with local laws and regulations.

4) Accounts & Security

You are responsible for maintaining the confidentiality of your access details and for all activity under your account. Do not share your login details publicly.

• Keep your credentials secure.
• Notify support immediately if you suspect unauthorized access.
• Some plans may limit simultaneous connections.

5) Acceptable Use

You agree not to misuse the service, including attempts to disrupt, overload, or reverse engineer systems. We may restrict access if abusive behavior is detected.

• No automated scraping, redistribution, or resale unless explicitly agreed in writing.
• No attempts to bypass technical limits or security controls.
• No harassment or abusive behavior toward support staff.

6) Billing & Payments

Subscription fees are charged according to the plan you select (e.g., 1, 3, 6, 12 months). Prices may change at any time, but changes will not affect an already-confirmed paid period.

• Ensure your payment details are accurate.
• Keep your receipt/proof of payment for verification.
• Some payment providers may apply processing fees.

7) Refunds

Refund eligibility depends on the issue and whether troubleshooting steps were completed. Please consult our Refund Policy page for full details.

8) Availability & Maintenance

We strive for high availability, but uninterrupted service is not guaranteed. Maintenance, upgrades, or upstream changes may cause temporary interruptions. We will work to restore service as quickly as possible.

9) Support

Support is provided to help with setup and troubleshooting. Response times can vary depending on demand and the complexity of your request.

• Provide device/app details for faster support.
• Send screenshots or error messages when possible.

10) Limitations of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amount you paid for the current subscription period.

11) Suspension or Termination

We may suspend or terminate access if we reasonably believe you violated these Terms, used the service abusively, or attempted to compromise system integrity. If termination occurs due to a Terms violation, refunds may not apply.

12) Privacy

We respect your privacy and use your contact details to provide support and deliver the service. For more details, refer to our Privacy Policy page.

13) Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Last updated” date. Continued use after changes means you accept the updated Terms.

14) Contact

For questions about these Terms, billing, or support, contact us:

• Email: rafye81@gmail.com
• WhatsApp / Phone: +212637750543